1. Definitions:
1.1 In this agreement unless the agreement otherwise requires:
a) "The Agency" is defined as Safehands Network Limited of 7/9 Wilkinson Avenue,
Blackpool, Lancashire;
b) "The Carer" is defined as any individual whose services are provided by The Agency;
c) "The Client" is defined as any individual(s), company or body corporate who contract with
The Agency for the services of The Carer.
2. Registration
2.1 The Client shall pay to The Agency, a registration fee of £49.95 including Value Added Tax
(VAT) upon the signing hereof ("Date of Registration").
2.2 Upon payment of the registration fee, The Client shall be entitled to contract with The Agency for
the services of The Carer.
2.4 It is agreed that The Client shall only book the services of The Carer through The Agency. The
Client agrees not to approach The Carer directly, nor to instruct anyone else to do so on The Client's
behalf.
2.5 In the event that The Client acts in breach of this agreement and is found to have approached
The Carer without reference to, or expressed prior consent of, The Agency, The Agency reserves the
right to terminate this agreement forthwith.
2.6 In the event of such termination on account of The Client's breach, The Agency shall not refund
the Client's registration fee. Further, The Agency reserves the right to pursue a claim in damages
against The Client in respect of repudiatory breach and all consequential loss sustained by The
Agency.
2.7 The Agency shall charge The Client for the aggregate number of hours care provided by The
Carer, or a minimum of four hours care, whichever shall be the greater.
2.8 The Client shall be charged in accordance with the hourly rate set by The Agency from time to
time.
2.9 The Client agrees that The Agency shall be entitled to claim payment from the credit/debit card
details provided by The Client for this purpose.
2.10 The Client agrees that such payment may be claimed the day after The Carer's services have
been provided to The Client.
2.11 The Agency shall provide the Client with a receipt by post to the address stated by The Client.
2.12 The Agency reserves the right to vary the registration fee and the hourly rate without notice to
The Client.
3. Obligations of the Client
3.1 In the event that The Client wishes to retain the services of The Carer on a permanent or
temporary, full or part-time basis, The Agency shall be entitled to the following payment from the
Client by way of compensation:
Permanent or Part-Time (Day Hours) - 4 weeks net pay
Part-Time (Evening Hours) - £165.00
Temporary (up to 7 consecutive days) £65.00
3.2 In the event that The Client retains the services of The Carer on a Permanent or Part-Time
basis but then terminates the contract with The Carer, The Agency are unable to guarantee that a
replacement Carer can be made available.
3.3 If the Agency are able to offer The Client an acceptable replacement Carer then The Agency
shall not levy a second charge in accordance with the above rates provided the termination of the
previous Carer took place no less than 90 days after the contract was entered into.
3.4 When The Client offers The Agency a position in accordance with 3.1 then The Client shall have
absolute responsibility:
a) to remunerate The Carer in respect of her services rendered to The Client;
b) to make, if applicable, all deductions for Income Tax and National Insurance contributions
from The Carer's pay; and
c) to maintain any records required by the Inland Revenue.
3.5 For the avoidance of doubt, The Agency does not employ The Carer but acts solely as an
employment agency.
4. Privacy
4.1 The Client shall not request from The Carer or from any third party, personal contact details of
The Carer. Any such request for information must be directed to The Agency.
5. Exclusion of Liability
5.1 It is agreed that for the duration of a contract, The Carer is subject to supervision, control and
direction by The Client only.
5.2 It is further agreed that The Agency shall not be held liable for any negligent, malicious, wilful
or criminal act by The Carer during any contract nor for any loss sustained by The Client as a
consequence thereof. The client undertakes to keep the agency fully and effectively indemnified
against all costs, claims and damages expenses and liabilities whatsoever arising from the carers
act, omission, default or negligence.
5.3 The Agency shall use it's reasonable endeavours to verify all references provided by The Carer.
However, The Agency is unable to provide any warranty or make any representation of any kind as
to the character, age, history, competence or suitability of The Carer. The client undertakes to keep
the agency fully and effectively indemnified against all costs, claims and damages expenses and
liabilities whatsoever arising from the carers act, omission, default or negligence.
5.4 The Agency is further unable to warrant that any particular Carer requested shall be able to fulfil
any booking made or contract for services offered to The Carer by The Client.
6. Termination
6.1 The Agency reserves the right to terminate this contract at any time upon service of written notice
to The Client at the postal address stated by The Client on the reverse side hereof.
6.2 In the event that such termination arises without The Client being in breach of this agreement,
and without liability to The Agency, The Client shall be entitled to a reimbursement of its membership
fee.
6.3 In the event of termination due to any breach on the part of The Client, the membership fee shall
be non-refundable.
7. Jurisdiction
7.1 This contract shall be governed by the law of England and Wales.
